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FAQ

How Long Will I Need to Receive Physiotherapy Treatment?
The length of treatment depends on the nature of your injuries.  Some individuals with minor injuries may get better within a few weeks.  For those who have sustained more serious injuries, the treatment time may be longer as a result.  In Ontario, all motor vehicle accident patients are entitled to receive a minimum of $3500 worth of treatment, which works out to approximately 4-5 months of treatment if necessary.
 
Who Will Pay For My Medical Bills and Other Damages?
When you are involved in a car accident, the car insurance will pay for part or all of your physiotherapy treatment. In Ontario, the insurance regulators have made it mandatory to exhaust your extended health care benefits if you have any. The portion that your extended health care does not cover gets billed to your motor vehicle insurance. But regardless, you will not have to pay anything out of pocket to cover the costs of your treatment.
 
What Are the Most Common Injuries Associated with Car Crashes?

The most common injury after a car accident is whiplash, which results from the sudden forward and backward movement of the neck from the impact. Whiplash can affect multiple structures of the neck and can take a long time to heal. Other common injuries from a car accident include strains to the shoulder, mid back and low back. Concussion is also a common injury from a car accident.

Why Should I See a Physiotherapist After Being Hurt in a Car Accident?
 
A physiotherapist can assess the effects of the accident on your body and develop a treatment plan that is targeted towards your specific pain and symptoms.  A physiotherapist will help you reduce your pain, regain your movement and increase you strength and function.  With the help of a physiotherapist, you can ensure that your pain and symptoms from an accident do not give you a lifetime of problems and limitations. 
Why Did My Pain and Injury Symptoms Not Appear Until Days After the Accident?

Immediately after a car accident, your body is in shock and there are a lot of stress hormones that get released.  These hormones can block your feelings of pain for the first 24-48 hours.  Once the effects of the shock start to wear off, then you will start to feel more pain symptoms.

How do I know if I am covered for Physiotherapy or Massage Therapy Treatment?

Please refer to the Fees and Financing tab on this website for a complete breakdown on the ways that you may be covered for treatment.

Do you offer OHIP services?

Unfortunately, we are not able to offer services through OHIP at this time. The Ontario government recognizes that there are not enough clinics available to offer OHIP services in the community, especially in Mississauga & Etobicoke. They have recently undertaken an initiative to begin licensing new treatment facilities in Mississauga, Etobicoke and surrounding areas. We applied for an OHIP license, but as of now, we are not aware of any new clinics that have been licensed to offer OHIP services. If and when this changes, we will be posting it on our website.

Are you open early in the morning or evening hours?

Yes, we do have hours as early as 7am and we are open until 7:30 pm many evenings. Hours may vary depending on the types of treatment that you may wish to access or depending on the therapist that you wish to see.

Is there free parking?

Yes! We have plenty of free parking at all of our facilities!

Can you bill my extended health care insurance directly?

Yes, in many cases we can! We are able to bill many of the insurance companies electronically, thereby allowing you to avoid the hassle of paying first and then submitting your receipts to get your money back. More and more insurance companies are allowing us to bill them electronically every month! Please call us today !

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